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Increase Vending Efficiency
with Our Real-Time Data
Collection

· National Network of Service Operators
· On Site Geo-Location Check-in/Check-out
· Revenue Validation
· Central Cloud Database

Optimize Your Business with Our Analytics Software!

Our custom software is designed to help us grow your vending and amusement revenue. Our solution provides trends and analysis month over month so your organization can optimize earning potential by machine and location

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The Nation's Leading
Vending & Amusement
Management Solutions
Partner

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Strategic Partnerships

Amusement Games

Full Line Vending

Cranes and Merchandisers

Music/Digital Jukeboxes

Video Interactive Drivers

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Why Choose The Pelican Group?

  • Enhanced revenues through innovative programs.
  • Uniformity in Implementation, Quality of Equipment and Operating Procedures.
  • Offering the most diverse equipment repertoire in North America.
  • Consolidated reporting & payment through out "Birds Eye" analytical software.
  • Annual on-site QC visits by Pelican's highly trained employees (Pelican Best Practice)
  • Real-time Visibility, Data Collection and Oversight via our Pelican SSN Service App.
  • True Management Company = Independent of bottlers and vendors
  • Freedom from the "Vending Burden"
Learn More About Us >

FixVend - 24/7 Support & Location Management Services

FixVend - 24/7 Support & Location Management Services

Pelican delivers unparalleled Service Assurance with the combination of our:

  • FixVend.com Online Service/Support Request form to generate an immediate work-order
  • Live operators who are available to assist you 27/7/365
  • Account Managers who monitor the entire process in Real-time via our SSN Service App
  • Client customized service protocol
  • National network of certified local service vendors
  • Real-time Data Collection & Reporting

FixVend Service Management Process:

FixVend Service Management Process:

All steps and points of contact recorded and saved to our Pelican SSN Cloud Database

Maximizes Revenue with Real-Time Data Collection and Visibility

Our National Network of Local Service Operators use the Pelican Site Services Now App to log every step and point of contact during the Customer Service Engagement. Local operators work in Real-Time with our Account Managers to ensure everything from repair validation to proper visual configuration.

Service App Features Include:

  • On Site Geo-location Service Call Check-in/Check-out
  • Service Time Stamps & Report Logs
  • Service Visual Verification Photos
    -- Before & After, Meter Reading, Configuration
  • Revenue Validation
  • Deposits & Commision Reports submitted via app
  • Data Collection and Aggregation
  • Central Cloud Database
  • Local and National Trending via Pelican Bird's Eye Analytics

Download the SSN App >

Clients:

  • Dennys
  • PizzaHut
  • Costco
  • A&P
  • Toys R Us
  • Rite Aid

Optimize Your Business with Our Bird's Eye Analytics Software!

The Pelican Group analytics tool Bird's Eye Analytics is a custom software solution designed to help us grow your vending and amusement revenue. Our solution provides trends and analysis month over month so your organization can optimize earning potential by machine and location. It also simplifies the management of multiple sites around the country with a single report.

Birds EyeThe software is also used to aggregate data from all over the country. The local operators input data and intelligence in to the database for National trends. This data provides National statistics on a local level.

Bird's Eye Analytics software is more than just a tool for proper and timely accounting. It allows us to monitor every aspect of your vending business in order to improve it. We can drill down by several variables including machine, machine type, location and region. It allows The Pelican Group to make recommendations based on trends and averages.

The software is also used to aggregate data from all over the country. The local operators input data and intelligence into the database for National trends. This data provides National statistics on a local level.

Birds Eye

Get In Touch

We are always happy to speak to potential partners, customers and all of our friends out there. Let’s see how we can work together.

Phone 925-838-3838

The Pelican Headquarters:
77 Front Street
Danville, CA
94526
Satelitte Offices:

  • Atlanta, GA
  • Seattle, WA
  • Dallas, TX
  • Chicago, IL
  • Portland, OR
  • Fort Lauderdale, FL
  • New York, NY
  • Brentwood, CA
  • Palm Springs, CA
  • Los Angeles, CA